My husband and I bought a package on a benefit event earlier this year that included 4 first class tickets to Vegas, a stay in the Golden Nugget, some gambling credits and food vouchers. So we are very excited and set it to go with our bffs....
We all get to the airport, very excited, get in the plane, order some bloody marys and start our adventure! We land in Vegas we are received by the hotel limo, we enjoyed some champagne on the way there. So far so good, we registered ourselves in the VIP lounge, where they meet us with food vouchers and indicate us the procedure to get our players cards and proceed to grab drinks at Grotto while we wait fr our rooms to be ready.
The food at Grotto was good, it was nothing out of this world, but the Italian flavor was very simple and quite nice; our drinks are delivered promptly and by the time we are done we need go into our rooms. The rooms have been redecorated, very modern and spacious. The only but we had was that there's no refrigerator, we were on a Suite and we had no place to put waters, or mid night soft drinks that is not worth ordering from room service at 5 am! Another thing that caught our attention is the fact that the room are extremely dark, and that the shower is extremely slippery, my husband had a near death experience the first night!
Anyways, we head down to the pool and it is not only extremely crowded, but it has empty glasses and dirty napkins flying everywhere! Of course nobody seemed to care since we had people with Styrofoam coolers with cans of beers! Smokers EVERYWHERE, and service that was nowhere to be found. We retreat ourselves to "private pool" and the service is not better, they do not have any premium alcohol, and the description of the drinks is not accurate with the labels of rum/vodka/ etc they use!
Fast forwarding to the next day in the same pool my husband gets attacked by a very loosy bone women, that after clearly being rejected by my husband and our friend keeps trying to become all touchy touchy with them... I approach the pool, asked the guys to leave and she proceeds to say my husband is a pus** for passing out on her.... DISGUSTING! Next day we were at the Mandarin Oriental's pool, classy, service was great and it was so much more fun!
We ordered room service, it clearly states on the menu that it comes with a bottle of Mumm Champagne, the food comes and we get a bottle of KORBEL! And all I can think is this for real!?!
On top of that we had so many problems with the hostess, she was not helpful at all, extremely rude and with the worst attitude I have ever seen on anyone in the industry service!
Anyways, needless to say we decided to spend as little time as possible in the hotel, and I obviously will never go back to the Golden Thugget!
